TL
Thabang L
1 reviews | Active since Sept 2015
14 Sept 2015, 21:15
TOP UP ACCOUNT
Late last month I went to the O.R Tambo International Airport Cell C store. I requested a 5GB a month sim contract. They told me that it is R199 and I was happy with the deal. <br> <br> Fast forward to today, less than a month later my account is closed. I phoned customer service and to my surprise I owe R1500 and the lady explained that I am on on an open line contract. <br> <br> Why would I agree to a R199 sim contract a month and end up paying R1 500? I have the same Vodacom contract and once my data is depleted then I cannot access the Internet that's it. <br> <br> Please sort this for me because I can't pay R1 500. It's my first month but already I want out! <br> <br>
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Replies (1)Cell C's replyOfficial
15 Sept 2015, 07:24Hello ThaPrince,
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Cell C's reply15 Sept 2015, 07:24
Official
Hello ThaPrince,
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
