Took my airtime,sms,data and still not sorted out

Posted on 21/9 still no refund,still not resolved.Thulani,a supervisor,his attitude and arrogance are abominable,should not be dealing with people,what a disgrace.Since 21/9 I have spoken to 10 people and still no satisfaction. Heard from D. Abrahams 28/9 to say refund was given. A refund of R40, 40sms,40mb - wake up my dear, Cell C took +-R753, plus nearly 3 months sms,data,airtime and you f**&&*^ refund that pathetic amount. Ms Abrahams was supposed to phone me 29/9,I'm still waiting. Cell C want to outsource their business, my contract is with Cell C not some unknown, uncontactable outsourced company. You migrated my contract without my permission and took my airtime etc, YOU REFUND IT. The only joy I got phoning Cell C today was that Zaire Abdul was the person who migrated my account. WHO, I'm sorry, this person has never phoned me and we have never given anyone permission to migrate the account. *** This person is with the outsourced company, none of the people I spoke to could give a name of the company, a contactable number or persons name. Strange isn't it. I gave you till 23/9 to sort out, you didn't bother, cancel the contract, now I am taking legal action