1 reviews | Active since Sept 2016
Took my airtime and just told sorry mistake but we wont give it back!!
<p>I recharged my account and had a R60+ balance,I also bought a data bundle but when my daughter went on the internet it took the airtime and didnt use the data. I had data. I then phoned Cell c and they said it was a technical error but they wont give back the airtime,sorry 4 you consumer but you just lost R60 in a minute!! ********* to say the least. I dont normally complain about bad service but Cell C keeps taking the cake . Their customer care dissapoints EVERY time. Would not recommend to anyone and seriously considering switching providers,might cost me a bit more but will get service atleast :/</p>
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
Derrick could not get hold of you on your contact numbers. However he sent an email advising you of this and requested for an alternative number where he can get hold you and assist.
Please respond to his email and he will gladly assist.
Regards
Cell C | PN
Derrick could not get hold of you on your contact numbers. However he sent an email advising you of this and requested for an alternative number where he can get hold you and assist.
Please respond to his email and he will gladly assist.
Regards
Cell C | PN
Derrick confirmed that he has assisted you with this matter and we trust that an amicable resolution has prevailed.
Regards
Cell C | PN
Derrick confirmed that he has assisted you with this matter and we trust that an amicable resolution has prevailed.
Regards
Cell C | PN