too slow to get my phone

I took z3 contract phone. But after 2weeks my phone. Was bloken itook it back to repair after a months they. Told. Me I must. Choose another phone. Because z3 its discontinuas but. They will give me 3options to. Choose. I. Choose. Nokia 535 microsoft. Then the told me they. Out of stock. Its more than 3weeks now I do have the phone wen I call they say I must wayt the call. Me back but the never did wat must. I do plz help me <br>