Too busy playing candy crush to help. Stay away from Cell C!

<p>I went in to transfer a contract into my name and upgrade it. There was only 1 person helping, while there was a que, so I went to the front to ask for help. The person, in front of a free computer, was too busy playing on her cell phone to help and directed me to the back of the que. When I eventually got to the front I informed them that I wanted to upgrade a contract and put it into my name from a family members. They said that was fine, I had all the paperwork necessary, and they started to process the transfer.</p> <p> </p> <p>The person doing the transfer had to scan my documents in three times before she got it right (each time she would go to the back for a few minutes and them come to the front to say that it was messed up). After waiting terribly long for them to finally get the paperwork through, call head office, and do the transfer I asked if I could now upgrade. The main purpose of the visit which I informed them of when I first got there.</p> <p> </p> <p>After initially being told that it wouldn't be a problem I was now told that they would first have to debit my account for 3 months before they could do the transfer! This after being in the store for over an hour while the staff are too busy playing on their phones!! They offered no help or alternative means to do the upgrade, so I left the store.</p> <p> </p> <p>I decided that this was unacceptable so I went back to the store. The person now helping said that they would contact me with the upgrade details on Monday. Monday has passed with no call. All I want to do now is close my contract with them.</p> <p> </p> <p>Further I am sick of Cell C's endless advertising harrassment. They said that they had fixed that in store, but I am still being harrassed with multiple messages every day. Poor service!! Poor cell reception!! Continuous harassment!! Dropped calls!! STAY AWAY FROM CELL C!!!</p>