LT
Letlhogonolo T

1 reviews | Active since Aug 2022

29 Jun 2025, 17:08

Today I had an issue...

Today I had an issue with cell c I spoke to 2 agents at cell customer care and no one was able to assist me I called again for the 3rd time and got through to Sihle Phungwayo from cell c customer care in Jhb initially when I got through to him I requested to speak to a supervisor regarding me not being able to make outgoing calls....Sihle Phungwayo was very patient and had a willingness to assist me....he assisted me in less then 10 minutes πŸ˜ƒ....Sihle Phungwayo thank you so much for the great help πŸ˜€ may your hard work and perseverance never go unnoticed ❀️!!!!!

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Replies (1)
Cell C
Cell C's reply30 Jun 2025, 07:13
Official
Dear Letlhogonolo Thebe,

Thank you so much for taking the time to share your experience with us 😊.

We sincerely apologize for the inconvenience you faced initially, and we truly appreciate your patience πŸ™. We're absolutely delighted to hear that Sihle Phungwayo was able to assist you so quickly and professionally πŸ™Œ. Your kind words mean a lot, and we will definitely pass on your compliments to Sihle and his team πŸ’ΌπŸ‘.

Recognizing the hard work and dedication of our team members is very important to us, and feedback like yours keeps us motivated to keep delivering excellent service πŸ’ͺ🌟.

Thank you once again for your support and for being a valued Cell C customer. Should you need anything further, please don't hesitate to reach out πŸ’¬.

Regards.
Cell C | CW 

Best regards,