LT
Letlhogonolo T
1 reviews | Active since Aug 2022
29 Jun 2025, 17:08
Today I had an issue...
Today I had an issue with cell c I spoke to 2 agents at cell customer care and no one was able to assist me I called again for the 3rd time and got through to Sihle Phungwayo from cell c customer care in Jhb initially when I got through to him I requested to speak to a supervisor regarding me not being able to make outgoing calls....Sihle Phungwayo was very patient and had a willingness to assist me....he assisted me in less then 10 minutes π....Sihle Phungwayo thank you so much for the great help π may your hard work and perseverance never go unnoticed β€οΈ!!!!!
Helpful (0)
Replies (1)0
Replies (1)Cell C's replyOfficial
30 Jun 2025, 07:13Dear Letlhogonolo Thebe,
Thank you so much for taking the time to share your experience with us π.
We sincerely apologize for the inconvenience you faced initially, and we truly appreciate your patience π. We're absolutely delighted to hear that Sihle Phungwayo was able to assist you so quickly and professionally π. Your kind words mean a lot, and we will definitely pass on your compliments to Sihle and his team πΌπ.
Recognizing the hard work and dedication of our team members is very important to us, and feedback like yours keeps us motivated to keep delivering excellent service πͺπ.
Thank you once again for your support and for being a valued Cell C customer. Should you need anything further, please don't hesitate to reach out π¬.
Regards.
Cell C | CW
Thank you so much for taking the time to share your experience with us π.
We sincerely apologize for the inconvenience you faced initially, and we truly appreciate your patience π. We're absolutely delighted to hear that Sihle Phungwayo was able to assist you so quickly and professionally π. Your kind words mean a lot, and we will definitely pass on your compliments to Sihle and his team πΌπ.
Recognizing the hard work and dedication of our team members is very important to us, and feedback like yours keeps us motivated to keep delivering excellent service πͺπ.
Thank you once again for your support and for being a valued Cell C customer. Should you need anything further, please don't hesitate to reach out π¬.
Regards.
Cell C | CW
Best regards,
Cell C's reply30 Jun 2025, 07:13
Official
Dear Letlhogonolo Thebe,
Thank you so much for taking the time to share your experience with us π.
We sincerely apologize for the inconvenience you faced initially, and we truly appreciate your patience π. We're absolutely delighted to hear that Sihle Phungwayo was able to assist you so quickly and professionally π. Your kind words mean a lot, and we will definitely pass on your compliments to Sihle and his team πΌπ.
Recognizing the hard work and dedication of our team members is very important to us, and feedback like yours keeps us motivated to keep delivering excellent service πͺπ.
Thank you once again for your support and for being a valued Cell C customer. Should you need anything further, please don't hesitate to reach out π¬.
Regards.
Cell C | CW
Thank you so much for taking the time to share your experience with us π.
We sincerely apologize for the inconvenience you faced initially, and we truly appreciate your patience π. We're absolutely delighted to hear that Sihle Phungwayo was able to assist you so quickly and professionally π. Your kind words mean a lot, and we will definitely pass on your compliments to Sihle and his team πΌπ.
Recognizing the hard work and dedication of our team members is very important to us, and feedback like yours keeps us motivated to keep delivering excellent service πͺπ.
Thank you once again for your support and for being a valued Cell C customer. Should you need anything further, please don't hesitate to reach out π¬.
Regards.
Cell C | CW
Best regards,
