**** to by cellc's partner Best Internternet

Hi I received a call from Best internet, to help me get a router and Sim card. Upon checking my emails at that night, I found an email from CellC informing me me that I signed up for a sim card contract. I sent am email to CellC and Best internet informing them that i was **** to by the best internet agent and i wanted to cancel. The following day I got a call from cell c. I explained everything to the agent. She was do professional, I decided to upgrade to a service that would include a router. She connected me to another agent who was rude to me and started shouting at me. I decided to end the call because I was annoyed. I got an email from best internet informing that the order is canceled but today my bank account was debited. This is the email confirmation I got. : Good day Thami,

Trust you are well,

Please be advised an escalation has been sent for the order under the reference BI-***6-1 to be cancelled.

Your inquiry has been successfully addressed.

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Kind Regards, Best Internet Support, Neolyn