Title: Shocking Service from Cell C – Waterfront Mall Bloemfontein I, Mr

Title: Shocking Service from Cell C – Waterfront Mall Bloemfontein I, Mr. Lukes ***), wish to lodge a formal complaint against Cell C Waterfront Mall staff—Dienol, Recho, and Boetie. I urgently needed a contract upgrade for data. Dienol failed to inform me it would only activate in October 2025, despite me clearly stating the urgency. Recho, the supervisor, handled the matter with no professionalism or empathy. He constantly changed his story, made empty promises, and never followed up. Dienol also promised 100GB of data to assist, which I never received. I’ve spent over R800 on data just to communicate with them. I was ignored, misled, and treated disrespectfully. Their conduct is ********* and unacceptable. I demand an immediate refund of my data expenses, activation of the contract, and disciplinary action against the staff involved. As an online student, I cannot afford further delays.