1 reviews | Active since Feb 2018
Title: Cell C - A Nightmare of Incompetence and Harassment
I've been a Cell C customer for far too long, and it has been an absolute ordeal. I've been trying to cancel my contract since June 2024, a process that should be straightforward but has turned into a nightmare.
Despite countless emails, phone calls, and in-person visits, my contract remains active. The sheer incompetence of Cell C's staff is astounding. Every time I reach out, I'm met with empty promises and excuses.
To add insult to injury, I'm bombarded with daily calls, sometimes twice a day, to "upgrade" my plan. When I try to explain my situation, agents pretend they can't hear me or simply hang up.
Cell C, you've reached a new low in customer service. I urge anyone considering this provider to think twice.
Thank you for contacting Cell C.
We appreciate you sharing your experience with us, and we sincerely apologize for the inconvenience caused. We understand how frustrating this situation has been for you. Please rest assured that we have referred your request to our team, and they will be in touch to assist you further with resolving this matter.
Cell C | TM
Thank you for contacting Cell C.
We appreciate you sharing your experience with us, and we sincerely apologize for the inconvenience caused. We understand how frustrating this situation has been for you. Please rest assured that we have referred your request to our team, and they will be in touch to assist you further with resolving this matter.
Cell C | TM
