SM
Sheran M

1 reviews | Active since May 2015

01 May 2015, 21:10

tired of no service delivery

I have been contacting cell c for the passed 3 months trying to get proper signal with absolutely no result. Apart from dealing with totally *********** call centre agents I have had a cell c technician come out to my home to test the signal n fix the problem which was I month ago. I still have absolutely no signal in my home n have to either go outside or wait till I get to work to get my msg now I don't even get my standard calls n smses. I don't see how is it that I pay my contract every month to receive this pathetic service with no results n no proper explanation for the problem. As a consumer my responsibility is my bill as a provider cell c has to deliver on the services I pay for which is clearly negligent n disrespectful as well as devaluing as I have not received feedback even after 3 months.

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Replies (1)
Cell C
Cell C's reply02 May 2015, 08:07
Official
Hello Sheran.M,

Thank you for posting to us.

We have referred this matter to one of our team members for assistance. Do expect communication soon.
We apologize for the inconvenience caused.

Regards
Cell C | DA