jF
james F

1 reviews | Active since Apr 2015

05 Jan 2016, 13:27

tired

Im really tired now as how many times do i have to contact cell c and how many times do i have to do a report on here. <br> regarding my problem with my cell c account that was high and got someone phoning me saying that there was a fault so they will fix it and phone me with the new bill.<br> <br> first im still waiting for my bill tho cell c has tried to take double payments of 2350 each costing me money in the end of the day again. this is unexceptionable from a large company to take me for a ride like this now. all my accounts has been blocked but how dare you block my phone if you where the wrong one in the end of the day and not only that give me a bad name on credit. i have asked how long ago for one of my contracts to go over to a prepaid and dont want a upgrate or anything and made it so clear to the call center to make it prepaid and still nothing.<br> i just feel i have been a good client and this is the way cell c looks after me the one problem after another. and i just cant take it no more now!!!!!

0
Replies (1)
Cell C
Cell C's reply05 Jan 2016, 14:22
Official
Hello jtoo3,

Thank you for posting to us.

We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.

We apologize for the inconvenience caused.

Regards
Cell C | PN

Best regards,