Time to say good bye!

I have had no signal for the last two weeks, phoned your call center numerous times, opened more than a handful of cases, and promised by the call centre manager, a technician and your social media representitive that they woud get back to me with a way forward... none of which has happened, this is unacceptable!

I'm paying a full month's contract, but I can't make use of the services. To make matters worse, you've gone and helped yourself to funds in my bank account which are not due to you.

This is my second message on Hello Peter, it seems you have very little concern in retaining customers.