KR
Keith R

1 reviews | Active since Jun 2017

28 Jun 2017, 15:59

****TIEST SERVICE

<p> THIS IS MY SECOND TIME ON HELLO PETER WITH THE SAME COMPLAINT!!</p> <p>LAST WEEK TUESDAY I WENT TO CELL C EAST GATE AS I AM ON CONTRACT AND HAVE INSURANCE RECOMMENDED BY CELL C. I HAVE MISPLACED MY PHONE , WE SORTED OUT THE ISSUE ON TUESDAY 20TH . THEY THEN PHONE SATURDAY THE 24TH OF JUNE TO TELL ME THAT THEY NEEDED AN AFFIDAVIDED AS THE POLICE CASS NUMBER WASNT SUFFICEINT. ON MONDAY I THEN GOT THE STATEMENT RETURNED BACK TO EAST GATE AND THEY TOLD ME I WOULD HAVE A NEW PHONE IN 24 HOURS AND I CANNOT RUN MY BUSINESS WITHOUT A PHONE. ... IT IS NOW WEDNESDAY THE 28TH I RECIEVED A PHONE CALL FROM CELL C AND THE MAN I SPOKE WITH AT CELL C THEN CALLS ME A **** AS HE CLAIMS HE NEVER SAID 24 HOURS. I AM SICK AND TIRED OF WAITING AND RECIEVING **** SERVICE. I AM A CUSTOMER AND I SHOULD BE TREATED WITH RESPECT AND I AM VERY UNHAPPY WITH CELL C BROKEN PROMISES. I NEED A DAMN PHONE TO WORK WITH , ITS BEEN ALMOST 2 WEEKS , SOMEONE PLEASE JUST GIVE ME A DATE TO FETCH THE DAMN PHONE OTHERWISE ID RATHER CANCEL THE CONTRACT AND THE INSURANCE!!!!</p>

0
Replies (2)
Cell C
Cell C's reply29 Jun 2017, 07:17
Official

Hi Keith

As communicated with Derrick on the 28th of June 2017, the matter has been referred to CSurance for assistance and feedback will be provided.

Regards

Cell C | PN

Best regards,

Cell C
Cell C's reply29 Jun 2017, 12:33
Official

Derrick has been in contact with you to assist and provide feedback regarding this matter.

Regards
Cell C | PN

Best regards,