KM
Khotso M

1 reviews | Active since Jun 2016

23 Oct 2018, 12:34

Ticket Number 887449

Good day

I have recently submited a claim regarding my lost phone at Cell C surrance .. I was told that i will be waiting for an sms to confirm that claim was approved Its been almost 3 weeks now ..still no sms or or feedback i was at cell c waterfront bloemfontein .. spoke to Lebo as she was the one processing the claim Ticket Number 887449 I really need feedback asap i also requested the sms to be forwarded to ********** 220

0
Replies (4)
Cell C
Cell C's reply23 Oct 2018, 12:43
Official
Good afternoon Khotso

We have requested one of our team members to follow up on your reference number and provide feedback. Apologies for the poor service.

Do expect communication.

Regards
Cell C | PN

Best regards,

Cell C
Cell C's reply23 Oct 2018, 15:50
Official
As per communication, Thabisile will follow up on this matter and revert back.

Regards
Cell C | PN 

Best regards,

KM
Khotso M's update06 Nov 2018, 10:54
Reviewer Update
Good day Just doing a follow up regarding delivery and confirmation if they hv received proof of payment as it was done last week already.. I hven received any callback from Csurance
KM
Khotso M's update13 Nov 2018, 13:02
Reviewer Update
Good day Just doing a follow up regarding delivery and confirmation if they hv received proof of payment as it was done last week already.. I hven received any callback from Csurance