Ticket ID: 931344

Phone sent for technical appraisal months ago. Waiting for underwriters to confirm, priority MED, status ANSWERED. Meanwhile I DONT HAVE A PHONE! Don't you just love corporate workflows.

Keep getting cut-off on the phone number, have held for hours and been cut-off many times. Or, they drop the call when you eventually get through to somebody. Or, somebody you get through to says please phone in a few days whilst they chase an update. Entire process far to slow.

Haven't had service this bad for a while consdiering I pay a premium every month. Will move to another provid er asap.