Thrown to the dogs by Cell C

Every single touch point I had with Cell C after I renewed my contract was very bad... it really was so terribly and so so sad because I hold such a high regard for Cell C:

I renewed my contract on the 11th May telephonically (at the end of which I would be with Cell C for a whole decade) and was promised a certain allocation of data previously and again literally the day before(10th May) by the consultant who sold me the contract but now they won't give me the data because it was promised to me (and confirmed while I was on the phone with a manager) on a separate phone call to the one where I agreed to take the contract out for... and I confirmed this data allocation on the first phonecall because it was on this basis that I even began to consider the renewal contract. Cell C simply will not consider the other phonecall where the data was promised, so I get it - they got me on a T&C technicality, well done... but I really feel that my 8 year long relationship with them meant something. clearly there is no evidence to support the assumption that our relationship means anything.

I feel very disappointed (and heart broken to a certain extent) on a deep level because I really was a loyal customer to Cell C and now I have been thrown to the dogs.

I can't believe that I have to turn to the consumer commission for any hope that I will receive the data that I deserve.