JB
Johnine B

1 reviews | Active since Mar 2014

22 Dec 2021, 09:53

Threats to disconnect but my account is UP TO DATE!!!!!!!

I cannot tell you how I have been battling with Cell C !!!!!!! I keep getting emails threatening to disconnect if I do not pay R140???? What is going on because you debit my account every single month. What is the R140 for? I have been in touch and all i get told is someone will be in contact......WHEN???? I want a call from someone that can explain this to to me that KNOWS what they talking ABOUT!!!!!!

0
Replies (2)
Cell C
Cell C's reply22 Dec 2021, 12:52
Official
Hi Johnine 

Thank you for contacting Cell C. 

When was the last time you received this email? 

Regards
^MP 
JB
Johnine B's update11 Jan 2022, 11:03
Reviewer Update
I receive them regular, then when I ask on your social media platform I was told yes I am in arrears but the debit order has gone off each month!