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David Van Den Boogaard
1 reviews | Active since Apr 2019
25 Apr 2019, 12:22
Thiving cell C
In July 2017 I took out a contract with Cell C for 20G of data and 20G data night time for R299.00 p/m. Every month everything was fine, when my data ran out my computer said to me limited data. That went on for over 18 months. At the end of February I got a bill for R800. I went into Cell C shop to see why 5 or 6 March, they said it was because it was uncapped. Why now. So I asked them to cap it, but I can not understand why after all this time does this happen. But they at the end of March I got another bill for R800. Again I asked WHY, they put me to different people and no one can give me a decent answer as to why
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Replies (2)
Cell C's replyOfficial
25 Apr 2019, 13:36We will look into the matter and revert back to you.
Regards
DA
Regards
DA
Best regards,
Cell C's reply25 Apr 2019, 13:36
Official
We will look into the matter and revert back to you.
Regards
DA
Regards
DA
Best regards,
DVDB
David Van Den Boogaard's updateReviewer Update
30 Apr 2019, 10:21I got a call from Cell C, the lady tried to tell me that cause my line was not capped that was the reason, the second bill for R800 was for the previous month, I told her that was impossible and she got upset with me and said she would look for the voice recording of when they sold me the contract.
But it still does not answer my question as to why my computer said limited data when I reached my max for 18 months and now all of a sudden the bill just goes up high, PLEASE EXPLAIN
DVDB
David Van Den Boogaard's update30 Apr 2019, 10:21
Reviewer Update
I got a call from Cell C, the lady tried to tell me that cause my line was not capped that was the reason, the second bill for R800 was for the previous month, I told her that was impossible and she got upset with me and said she would look for the voice recording of when they sold me the contract.
But it still does not answer my question as to why my computer said limited data when I reached my max for 18 months and now all of a sudden the bill just goes up high, PLEASE EXPLAIN