THIS REVIEW IS OUT OF DESPERATION AS I DO NOT GET ANY SERVICE/FEEDBACK FROM CELL C.

Despite numerous attempts to have problems solved and to get answers from Cell C, I can get to no other conclusion than that Cell C is not at all interested in attending to my complaints as a customer.

I am getting to the point where I want to give up, but unfortunately I can not.

I have reported in detail, several problems I have experienced with Cell C over the past 4 - 5 months to the Customer Care email on 9 January 2023. I received an automated answer that feedback would be given between 24 - 48 hours. Once more Cell C does not fail to disappoint. No contact and no feedback up to today i.e. 19 January 2023.

I suspect that the whole issue is getting to a point where Cell C is in breach of contract. If anyone can tell me to who I can escalate my problem to for the necessary attention it deserves, please do so. I am tired of spending endless hours trying to sort out a problem with this Service Provider. The next thing that will happen is that I will get blamed for not paying my account. I will not pay for something I have not agreed to. All calls are recorded and Cell C has the answers and proof of discussions with their staff. I have been trying my utmost best to prevent this from happening. What is happening Cell C? I have even tried to get an email address of telephone number of someone in a Senior position to assist me. There are no access to anyone on this level available on the internet. I sincerely think I am entitled to action from Cell C's side as I am a paying customer. In return for my hard earned money, I do expect an ethical and professional service. I would really appreciate it if someone in Cell C can contact me urgent regarding my case. Case number displayed below.