cG
chantell G

1 reviews | Active since Feb 2015

14 Jul 2023, 19:21

This is how long term customers are treated

Sad gow long time customers gets treated.

Ok, I'm on debt review, like so many South Africans due to this bad economy, only have one month left then I'm totally clear of debt, will never ever go down that road again.

Anyways, in the past five years since being on debt review, I have never missed a payment, upgraded three contacts at least twice each, now I only qualify for a sim-only upgrade, even if I downgrade, I still can't get a device upgrade. What is the difference between a R300pm sim-only contract and a R300pm device-upgrade.

Really??? No wonder they are loosing customers

0
Replies (2)
cG
chantell G's update14 Jul 2023, 19:59
Reviewer Update
How the hell, I was offered a sim-only upgrade deal today by one of your agents, so don't tell me I do not qualify for upgrade at all. I did not qualify for a device upgrade, but for a sim-only upgrade. Either your agent **** to me, or you are
cG
chantell G's update14 Jul 2023, 20:22
Reviewer Update
Please explain to me then how was I able to upgrade until now, specially last year????