RM
Rirhandzu M

1 reviews | Active since Aug 2016

13 Jan 2017, 12:32

This is bullying and *****

<p>This is my second review today... And I kinda feel like I have to because the level of madness and incompetence in this company is shocking. So instead of assisting on my previous query you guys just decided to take my money huh? How is that not *****ing??? Did I not explain to your people this morning that I owe you nothing? So instead of looking into that you went and debited money from my account. And when I call your call centre, you only realise now that you've taken my money that there was an allocation problem on your side. Mina ngicela imali yami tuuu!!! I had plans for that money. How the heck am I supposed to get through the rest of this month??? </p> <p>And do you train your consultants to treat us like *********? Because I feel like if the lady I first spoke to this morning had treated me like a human being, then she would have tried to understand when I was explaining to her that I had paid cell C all their money and actually tried to investigate that matter. I don't want the back and forth of being referred from one department to the next. Please just resolve this and do something about your rude, *********** staff. </p>

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Replies (1)
Cell C
Cell C's reply13 Jan 2017, 12:55
Official

Thank you for posting to us.

We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.

We apologize for the inconvenience caused.

Regards

Cell C | PN