1 reviews | Active since Jan 2013
This is absolutely disgusting and shocking service!!!! DO NOT MOVE YOUR BUSINESS TO CELL C
I have app**** for new business contracts with Cell C corporate on 05/11/2023. It has taken them a full month to send me the devices, although we have been approved immediately, We received the devices 04/12/2023, minus the 1 Samsung Tablet , no stock, Did not notify me untill we received the other devices. Receiving the parcel, all the devices and simcards were in 1 box without any indication of what simcard goes with what device. When I asked them, I only heard that the cellphone porting still has to be done. This has been ongoing with "system issues" on their side since the 4th and every day that I have to phone to find out what progress there is. No response at all from Cell C Customer Care or complaints. Well this has been going on for more than a month and nothing is being done. This is obviously showing us as a new business customer, that they JUST DON'T care. This is absolutely disgusting and shocking service!!!! DO NOT MOVE YOUR BUSINESS TO CELL C In all this time I have emailed Cell C customer care and has had no response
Thank you for contacting Cell C regarding your customer service experience.
We would like the opportunity to rectify this situation and help make it right for you, do you perhaps have a reference number that we can follow up on to assist with having the issue resolved ?
Cell C | NH
Thank you for contacting Cell C regarding your customer service experience.
We would like the opportunity to rectify this situation and help make it right for you, do you perhaps have a reference number that we can follow up on to assist with having the issue resolved ?
Cell C | NH
Order number: ***6-1
Internal ***
Delivery Name: CELLC***9
Seal Code: ***1
Please let me know if this will help
Order number: ***6-1
Internal ***
Delivery Name: CELLC***9
Seal Code: ***1
Please let me know if this will help
Cell C Customer Service Case Number : ***
Cell C Customer Service Case Number : ***
Cell C Customer Service Case Number : ***
Cell C Customer Service Case Number : ***
Cell C Customer Service Case Number : ***
Cell C Customer Service Case Number : ***
Cell C Customer Service Case Number : ***
Cell C Customer Service Case Number : ***
Cell C Customer Service Case Number : ***
Cell C Customer Service Case Number : ***
Cell C Customer Service Case Number : ***
Cell C Customer Service Case Number : ***
Cell C | NH
Cell C | NH
Cell C | NH
Cell C | NH
Please note that we have followed up on the matter, and we'll revert back.
Regards,
Cell C | GN
Please note that we have followed up on the matter, and we'll revert back.
Regards,
Cell C | GN
