This has got to be *******.

I bought a Packard Bell from Cell C Pavilion store in March 2023. Within one month of my purchase the charger point stopped working. Cell C gave me the runaround asking me to phone numbers outside of cell c to no avail. In October they finally decide to book into Cell C repairs and told me to wait. I go back to the store for an update and there is now no word on the repair status of my laptop. I have been paying for a laptop for a laptop that doesn't work for over a year now. I am beyond frustrated with Cell C Pavilion and Packard Bell has terrible customer care.