NM
Nompumelelo M

1 reviews | Active since May 2023

25 May 2023, 03:20

This company knows nothing about customer service.

Last wrote a review here about my refund, they responded and had someone by the name of Moses who said he will call me back with feedback as apparently the representative who "activated" my fibre account in March while there was no connection is a manager (Lindiwe). He is doing a follow up and not brushing me off, no contact yet again and still no refund. The worst service I have ever experienced, I regret signing up with this service provider, the most ****ty.

0
Replies (1)
Cell C
Cell C's reply25 May 2023, 07:12
Official
Good day

Please accept our sincere apologies for the manner in which the matter was dealt with.

Please send us a private message with your ID number an reference number in order for a follow up to be done.

^DA