1 reviews | Active since Mar 2011
THIRD TIME I AM LOGGING THE SAME COMPLAINT... PLEASE GET SENIOR MANAGEMENT TO CALL ME NOW AND NOT ONE OF YOUR CLOWNS
<p>THIRD RE POST - FROM 24 AUGUST - NO ONE HAS CONTACTED ME FROM CELL C YET ---- WHAT ARE YOU HIDING- A BUNCH OF *******............ A BUNCH OF *******............</p> <p>I logged my complaint on Helo Peter in July this year which was resolved however i was informed that instead of crediting me the monies that were taken, Cell C credited my contract. Nelly Mamotheti from Cell C assued me that the debit to my account will be in October due to the credit being passed. Low and behold this month a debit of R 145.00 was taken from my cheque account. I have emailed Nelly on Monday and have left 2 mesaages for her to call back bu to no avail. Furtheremore she has not provided any clarity with tegards to my subsequent emails to her in July after the initial complaint. Why call it social media team CELL C, when your customers are not being treated fairly (TFC). I WANT MY REFUND TO BE PROCESSED BACK TO MY FNB ACCOUNT TODAY AND RESPONSES TO MY PREVIOUS EMAILS TO NELLY ANSWERED. LUNGI IS JUST AS USELESS.</p>
Thank you for posting to us.
We have escalated this matter for further assistance. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
We have escalated this matter for further assistance. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
