1 reviews | Active since Mar 2024
Think Twice Before Ordering a Phone Online from Cell C
Do not order a phone online from Cell C; instead, consider purchasing it from Takealot. Cell C seems indifferent to their customers' phone delivery issues. They employ Courierit for their deliveries, a company with a longstanding poor reputation. The fact that Cell C continues to use them despite numerous complaints indicates a disregard for customer satisfaction. When it comes to delivering your phone, they provide a website for tracking the order, yet the tracking information is often unhelpful. Upon reaching your location, they fail to contact you directly. Subsequently, their website abruptly updates to 'delivery failed.' I suspect this tactic is deliberately used to inflate their revenue through repeated failed deliveries.
Thank you for contacting Cell C regarding your customer service experience.
We regret that your experience with us was unsatisfactory and fell short of our customer service standards.
We would like to make this right for you.
Kindly provide your ID number in order for our team to look into the matter and assist.
Regards
Cell C | DA
Thank you for contacting Cell C regarding your customer service experience.
We regret that your experience with us was unsatisfactory and fell short of our customer service standards.
We would like to make this right for you.
Kindly provide your ID number in order for our team to look into the matter and assist.
Regards
Cell C | DA
