Things they didnt tell you about Cell C

My experience with Cell C has been horrific.

I purchased into a new fibre line with them, it worked fine for 6 days,

Then on Saturday the upload component dropped from 50mb to 10kb/s

Naturally I phoned the support desk.

Heres what you probably dont realise - there isnt any support over weekends.

Tebogo, the call centre agent recieving calls for the "Helpdesk" first :

Put me through to a guy sitting at a braai, he works for truworths.

Second : I phoned back and Tebogo again told me that I need to call back Monday.

Third : I sat on the phone for an hour, and they basically told me to go stuff myself.

There are literally 20 companies that offer the same product as Cell C that bother to have a functioning help desk.

Tebogo and Kebelo just lie and their manger "Keiph" refused to speak to me.

Tebogo particularily needs training or firing, the lies and stories were disgusting.

Just avoid Cell C, seriously, just give these guys a skip.

Sargon