******* through deliberate incompetence

Cell C has probably got one of the worst customer service of all South African companies - even Telkom is better! Just like the others below me, I've been going back and forth for 3 weeks to have my data account downgraded. "

Cell C's modus operandi; you call in or go to the shop to change a contact, they reply that someone will contact you.. they never do. However this is only if you wish to downgrade your account - an upgrade (or rather a contact whether-by you end up paying more) is swiftly dealt with. Naturally the implication is that you will be paying an extra month - or months - for their deliberate incompetence.

Cell C I spoke to Carmelita as the final customer service consultant from N1 city. Her cell is ********** , call her and figure this out as I sure as hell won't be paying for an additional month for your incompetence. My cell number is ********** or ********** , alternatively my email is **********