*******, Dishonest, Affecting People's Livelihood

After many years staying away from cellphone contracts, I decided to give Cell C a chance when they contacted me with a R299 DEAL, I told them I will take it so that I can monitor their service and use the device and new simcard as my secondary device on the basis that they offer my partner the same deal. This was over a year ago... Today, after being a consistent and in time payer, I get receive an sms from cellc, stating my debit order is unpaid. I believe in upholding a great credit score as my bank tracks this monthly and any missed debit orders or listings instantly affect my credit score. It clearly shows that the debit order was successful and I decided to give them a call, after explaining to the consultant and completing verification, she tell's me that my account is in arrears since last month. Again I checked my online bank account and the debit order was successful! This is absolutely ******* service and affecting my credit score for doing the right thing is purely unacceptable and affects my livelihood. In addition to this, the contract that was supposed to be R299, suddenly became 305.50 - how did this work?! CellC, you are *******, dishonest and affecting people's livelihood. I wish to cancel this contract no liability since you've breached our contract! Thanks,