CP
Carol P

1 reviews | Active since Mar 2018

01 Aug 2019, 20:28

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Worst service ever. Firstly a call centre consultant sold us a contract over the phone 20gigs day and 20 gigs nights...contract arrived and it said 10gigs day and 10gigs night. After arguments and back n forth it was meant to be revised and changed. It never happened. The meant to be installment per month (signed for and agreed upon) was R149, last month they billed me R712, cell c Customer care said it was a billing error and the situation is under investigation and would report back to us within 48 hours. No one called or got back to us. On the 19th the same **** called a said he is just doing a follow up, again expressed my complete and utter disgust in the whole scenario and was rewarded with another 712 deduction from my account and no Wifi connection at all. This enterprise needs to be shut down and everyone refunded, because I certainly will not rest until this matter is dealt with, my money is refunded and the Cell C is out of my life completely.

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