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******* Good day

A while back I took a 30G sim only month to month SIM only deal, after a few months I bumped it up to the 50G deal month to month. I originally got it for my parents bcs they were traveling allot. Now that they are back at home i wanted to cancel the deal. Speaking to the call center they told me that its a 24 month contract and that it still has 12/13 months left. I was shocked the gentleman helping me never told me that its now a 24 moth contract. The lady opened up a ticket to investigate, but every time i phone the ticket was closed with no outcome.

I am sorry butt this to me is *****ing money bcs now i still need to pay the remaining months to cancel it. Its pathetic service to be honest. If somebody can please assist me in this matter i would appreciate it. Its now the second time i am posting this bcs you are not responding, no phone call received. Johan Luus ***