******* and terrible service

<p>I did not want to go this route, but this is the only time that I get a response. I have upgraded my contract and by doing this I have lost all my minutes and data I have accumalated over the period. I was told that my monthly installment would be cheaper than what I am currently paying, but when the first debit went off it was more. They tell me that I was informed that I will lose all my date and minutes when upgrade is finalized, and I was not told. I have now been in contact with Cell C for nearly 2 months and every time they tell me that the lady that dealt with my upgrade will get back to me. I am now gatvol and will take this further as Cell C obviously doesn't worry about customer care anymore!!</p>