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Slindile M
1 reviews | Active since Nov 2020
13 Nov 2020, 13:32
*******
I took out a router contract ***) October 2018 and I'm still paying till this day. Cell C you are a bunch of ******* *****ing peoples hard earned cash. when I phone and ask why are they taking my money, they tell different stories; first they told me they have put me on a month to month contract, I did not authorize that and now are telling be its because of a 30 days cancellation fee. is this what our society has come too *****ing peoples hard earned cash?
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Replies (2)
Cell C's replyOfficial
13 Nov 2020, 13:45Good afternoon Ms. Mbanjwa
Thank you for contacting Cell C.
We have received your review regarding the billing of your Cell C account.
Please note that as per the Subscriber Agreement, Cell C does not automatically cancel your contract after the duration of the contract, it will then run on a month to month. You are required to submit a cancellation request (20/1 working days notice) in writing or telephonically to cancel the contract.
We have escalated your query for assistance and our team will contact you to assist.
^NZ
Thank you for contacting Cell C.
We have received your review regarding the billing of your Cell C account.
Please note that as per the Subscriber Agreement, Cell C does not automatically cancel your contract after the duration of the contract, it will then run on a month to month. You are required to submit a cancellation request (20/1 working days notice) in writing or telephonically to cancel the contract.
We have escalated your query for assistance and our team will contact you to assist.
^NZ
Cell C's reply13 Nov 2020, 13:45
Official
Good afternoon Ms. Mbanjwa
Thank you for contacting Cell C.
We have received your review regarding the billing of your Cell C account.
Please note that as per the Subscriber Agreement, Cell C does not automatically cancel your contract after the duration of the contract, it will then run on a month to month. You are required to submit a cancellation request (20/1 working days notice) in writing or telephonically to cancel the contract.
We have escalated your query for assistance and our team will contact you to assist.
^NZ
Thank you for contacting Cell C.
We have received your review regarding the billing of your Cell C account.
Please note that as per the Subscriber Agreement, Cell C does not automatically cancel your contract after the duration of the contract, it will then run on a month to month. You are required to submit a cancellation request (20/1 working days notice) in writing or telephonically to cancel the contract.
We have escalated your query for assistance and our team will contact you to assist.
^NZ
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Slindile M's updateReviewer Update
13 Nov 2020, 13:47I did and now you want to bill me for November and this is not the first time you guys have done this to me
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Slindile M's update13 Nov 2020, 13:47
Reviewer Update
I did and now you want to bill me for November and this is not the first time you guys have done this to me