*******!

<p>I very closely follow my data monitoring apps on my phone to make sure I don't go over available data each month. Also never used my night owl data before. So end of last month decided to queue some updates and downloads for after midnight on my computer. Suddenly I had a bill of over R1000. Service consultants claim I in just 20 minutes after midnight managed to download my 20gigs and exceed it hence the bill. Impossible when the totality of my downloads for the evening was less than 15 gigs. After lots of fighting (which is the only way to get things done with these guys) Skhumbuzo from head office reckons me, no I exceeded it during the day. Which means their app is just as unreliable as their service. I request data verification. The verfication is riddled with samsung cloud uploads, and some varsity college pages. I only own Mac and appled devices and nowhere in my internet history does Varsity college appear, nor do I have a reason to visit their website. Moses from their technical department reckons me well their data cannot be incorrect so it's me. First thing I do on any internet device is change all the security settings. I am not a technical blonde or stupid as Cell C implies. So all I am now is over 1k out of pocket from cell c, with probably another hefty bill for cancelling their poor service contract. And cell C cannot be bothered! How do I legally deal with this as that is my next route. Dealing with Cell C has been a nightmare from the start and I should've with their first shocking service when I received the contract just cancelled it on the spot! Lesson learnt</p>