AK
Ayanda K
1 reviews | Active since Nov 2017
28 Nov 2017, 08:27
*******
I have been having an issue with cell c with it comes to my data and airtime. 2 weeks back i bought 1gb and used half of it. the next day tried to log into my account my data was gone all 500 mb. this morning i load airtime and i buy data and i had some airtime remaining, i tried to make a call but airtime is gone vanished even the bonus airtime they give everything GONE. WHY ARE TAKING MY DATA *******, **** SERVICE. YOUR CONSULTANTS ARE EVEN WORSE WHEN YOU CALL CUSTOMER CARE. THEY DONT GIVE A ****.
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Cell C's replyOfficial
28 Nov 2017, 09:04Good morning Ayanda
Airtime and data do not disappear there are causes such as content subscription services, out-of-bundle data rates can quickly deplete airtime, new smartphones, and faster networks mean data is used quicker etc.
We will get one of our consultants to look into this matter and provide clarity.
Regards
Cell C | PN
Best regards,
Cell C's reply28 Nov 2017, 09:04
Official
Good morning Ayanda
Airtime and data do not disappear there are causes such as content subscription services, out-of-bundle data rates can quickly deplete airtime, new smartphones, and faster networks mean data is used quicker etc.
We will get one of our consultants to look into this matter and provide clarity.
Regards
Cell C | PN
Best regards,