LW
Leon W
1 reviews | Active since Sept 2015
05 Feb 2018, 16:10
*****s
Stay Away!!!!I have my phone insured with cell c C surance.i made payment on the 17 December 2017 and since that day no one is coming back to me on when I can collect my phone. Every time the story changes from we have not received payment to we will get back to you to I need to send my phone in while they already got my phone. Rather insure your phone with your private insurance company than doing so with these *****'s
Helpful (0)
Replies (6)0
Replies (6)
Cell C's replyOfficial
06 Feb 2018, 07:23Good morning Leon
We acknowledge the above report and do apologize for the poor service.
Do not despair, as you have come through to the correct channel for assistance and resolution. Feedback will follow soon.
Regards
Cell C | PN
Best regards,
Cell C's reply06 Feb 2018, 07:23
Official
Good morning Leon
We acknowledge the above report and do apologize for the poor service.
Do not despair, as you have come through to the correct channel for assistance and resolution. Feedback will follow soon.
Regards
Cell C | PN
Best regards,
Cell C's replyOfficial
09 Feb 2018, 10:49As per communication, please forward the information to Lungile and she will assist further with this matter.
Regards
Cell C | PN
Best regards,
Cell C's reply09 Feb 2018, 10:49
Official
As per communication, please forward the information to Lungile and she will assist further with this matter.
Regards
Cell C | PN
Best regards,
LW
Leon W's updateReviewer Update
13 Feb 2018, 16:06All good and well you say so,so that people think you guys are resolving my problems,while in actual fact Lungile is not responding to my emails at all and i am back to squire 1
LW
Leon W's update13 Feb 2018, 16:06
Reviewer Update
All good and well you say so,so that people think you guys are resolving my problems,while in actual fact Lungile is not responding to my emails at all and i am back to squire 1
Cell C's replyOfficial
14 Feb 2018, 12:10
A follow-up request has been sent to Lungile and feedback will be provided. Do expect to hear from her.
We apologize for the poor service
Regards
Cell C | PN
Best regards,
Cell C's reply14 Feb 2018, 12:10
Official
A follow-up request has been sent to Lungile and feedback will be provided. Do expect to hear from her.
We apologize for the poor service
Regards
Cell C | PN
Best regards,
Cell C's replyOfficial
15 Feb 2018, 07:41Lungile confirmed that she sent you an email this morning and advised on the status of this matter.
Regards
Cell C | PN
Best regards,
Cell C's reply15 Feb 2018, 07:41
Official
Lungile confirmed that she sent you an email this morning and advised on the status of this matter.
Regards
Cell C | PN
Best regards,
Cell C's replyOfficial
15 Feb 2018, 09:35As per communication, Lungile has provided you the outcome feedback from the insurance.
Regards
Cell C | PN
Best regards,
Cell C's reply15 Feb 2018, 09:35
Official
As per communication, Lungile has provided you the outcome feedback from the insurance.
Regards
Cell C | PN
Best regards,