EM
Emmerentia M

1 reviews | Active since Sept 2020

19 Jul 2022, 09:09

THEY WANT CANCELLATION FEE EVEN AFTER I DID NOT UPGRADE

I want to cancel my contract with cell c but I am told to pay a cancellation fee. Why the hell am i paying a cancellation fee if I did not upgrade the contract when it lapse in November 2021. Please cancel my contract, i am tired of this back an forth. The Customer Service Case Number : ***

0
Replies (2)
Cell C
Cell C's reply19 Jul 2022, 09:52
Official
Dear Emmerentia,

Thank you for the email. 

We have received your review regarding your cancellation query.

We will be in touch to assist.

^NZ
EM
Emmerentia M's update19 Jul 2022, 13:02
Reviewer Update
They phoned me and committed to cancelling the contract