CR
Charlotte R
1 reviews | Active since Jul 2022
23 May 2025, 11:41
They just dont exist - Cell C
I have been for this whole year since January trying to contact cell C for assistance with my account and nobody answers their phones, and I cannot get a legit email address where somebody responds. My contract is 329 per month and they are deduction 454 every single month. I dont know what to do, when I went in they cannot give me a statement, says it cannot print and they continue, month after month to deduct as they please.
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Cell C's replyOfficial
23 May 2025, 11:52Dear Charlotte Reddy,
Thank you for contacting Cell C.
We sincerely apologize for the ongoing frustration and inconvenience you've experienced. This is certainly not the level of service we aim to provide.
Your account query has been escalated to the relevant team for urgent investigation. We will be in touch with feedback as soon as possible to assist further and ensure the billing discrepancies are addressed.
Thank you for your patience and bringing this to our attention.
Regards,
Cell C | TM
Thank you for contacting Cell C.
We sincerely apologize for the ongoing frustration and inconvenience you've experienced. This is certainly not the level of service we aim to provide.
Your account query has been escalated to the relevant team for urgent investigation. We will be in touch with feedback as soon as possible to assist further and ensure the billing discrepancies are addressed.
Thank you for your patience and bringing this to our attention.
Regards,
Cell C | TM
Best regards,
Cell C's reply23 May 2025, 11:52
Official
Dear Charlotte Reddy,
Thank you for contacting Cell C.
We sincerely apologize for the ongoing frustration and inconvenience you've experienced. This is certainly not the level of service we aim to provide.
Your account query has been escalated to the relevant team for urgent investigation. We will be in touch with feedback as soon as possible to assist further and ensure the billing discrepancies are addressed.
Thank you for your patience and bringing this to our attention.
Regards,
Cell C | TM
Thank you for contacting Cell C.
We sincerely apologize for the ongoing frustration and inconvenience you've experienced. This is certainly not the level of service we aim to provide.
Your account query has been escalated to the relevant team for urgent investigation. We will be in touch with feedback as soon as possible to assist further and ensure the billing discrepancies are addressed.
Thank you for your patience and bringing this to our attention.
Regards,
Cell C | TM
Best regards,