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nonhlanhla M
1 reviews | Active since Feb 2017
05 Sept 2024, 17:00
They don't want to fix my phone at Cell c
I bought a Samsung tablet at Cell c after 2 weeks,it's stops working and now they say I need to pay R3000 for fixing it while It has never fall or something so I don't understand them.
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Cell C's replyOfficial
05 Sept 2024, 17:39Dear Nonhlanhla,
Thank you for bringing this to our attention, and we sincerely apologize for the frustration you've experienced.
We would like to investigate this further to understand why you've been asked to pay for the repair. we have escalated your concern to our team, and someone will be in touch shortly to assist you with a resolution.
We appreciate your patience, and we're committed to resolving this matter as quickly as possible.
Kind regards,
Cell C |NZ
Cell C |NZ
Cell C's reply05 Sept 2024, 17:39
Official
Dear Nonhlanhla,
Thank you for bringing this to our attention, and we sincerely apologize for the frustration you've experienced.
We would like to investigate this further to understand why you've been asked to pay for the repair. we have escalated your concern to our team, and someone will be in touch shortly to assist you with a resolution.
We appreciate your patience, and we're committed to resolving this matter as quickly as possible.
Kind regards,
Cell C |NZ
Cell C |NZ