They did it again

We have received your query and will attend to it shortly. Your reference no is: ***. An SMS will be sent to you when your query has been resolved. Cell C<br> <br> This was sent to me on the 30th of Dec 2015. I was told it takes 48hrs to resolve queries but till today I have not heard anything about this query. Your call centre supervisor also thought it would be nice to lie to me and say they would call me yesterday, but guess what? It didn't happen. This is not the first time I am logging a complaint against Cell C for not keeping to their service standards (if I can say there is any service in this company) and always making empty promises. <br> <br> Cell C you really suck. You are seriously pathetic!!!