1 reviews | Active since Feb 2025
They are unprofessional ********s
This company just knows how to ***** money. My phone contract has expired months ago and they kept on deducting money from the account for the months after. I have ordered a contract SIM card that's supposed to have data, minutes and SMSs. It has arrived as a blank SIM card. Non of them can help me load my things onto the SIM card and yet they are still deducting money from the account. I am paying for a blank SIM card. They always take more money than the agreed apon amount which has caused a massive financial inconvenience for months. I personally know a few people that has experience similar issues with Cell C. They are ********s!! In store they tell you to call in. When you call in they will keep you on hold for hours. I'm not the type to complain but this is ridiculous.
We sincerely apologize for the frustration and inconvenience caused regarding the ongoing billing issue and your SIM card concerns. This is not the level of service we strive to provide, and we understand how upsetting this must be.
In order to assist you effectively and escalate the matter to our support team for further investigation, could you please provide us with the number in question or the ID number associated with the account?
Thank you for bringing this to our attention. We will ensure that the issue is resolved as soon as possible.
Kind regards,
Cell C | GM
We sincerely apologize for the frustration and inconvenience caused regarding the ongoing billing issue and your SIM card concerns. This is not the level of service we strive to provide, and we understand how upsetting this must be.
In order to assist you effectively and escalate the matter to our support team for further investigation, could you please provide us with the number in question or the ID number associated with the account?
Thank you for bringing this to our attention. We will ensure that the issue is resolved as soon as possible.
Kind regards,
Cell C | GM