1 reviews | Active since Aug 2012
They are *********
<p>I switched to cellc thinking im getting a good deal only to experience problem after problem.I took a R299 data deal,ever since my debit is always over.Today I check how much I'll be debited to be greeted with a bill of R409,I call to query it,I'm told I'm subscribed to something.I told them I never subscribed to anything,they tell me it's automatic however I must dial a number to unsubscribe.I did just that n I get told they can't block the payment from going through to this company as it is independent,however they are at liberty to give this company my money.my agreement with cellc is to debit R299 now they are giving other people my money.They are well aware of a problem of airtime disappearing due to this,n know how to stop it from happening but allow it to.My line is a data line,I never buy airtime or receive calls on it,why would I subscribe to something.The lady gives me an example about cellphone banking that I never complain about the charge to them,but the difference is the bill doesn't appear on their statement and I'm well aware of it,unlike this mystery bill.They are ********* n share our money with ******* and do nothing to help their client.</p>
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We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.
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Cell C | PN
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
