S
Shumani
1 reviews | Active since Dec 2024
30 Jan 2026, 10:46
These service providers are all ******
I activated a cell c data contract on Wednesdays 2026/01/28, today Friday 2026/01/30 I called them needed to cancel the contract and then they are refusing saying I have to pay a cancelation fee whereas I was told that if i decided to cancel the contract within 5 days, I wouldn't have to pay the cancel fee.
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Cell C's replyOfficial
30 Jan 2026, 11:15Dear Shumani,
Thank you for contacting Cell C.
We’re sorry to hear about your experience. Please note that we have escalated your query to our team for further review. They will assess the details and contact you directly to assist further.
Thank you for your patience while we look into this for you.
Kind regards,
Cell C | TM
Thank you for contacting Cell C.
We’re sorry to hear about your experience. Please note that we have escalated your query to our team for further review. They will assess the details and contact you directly to assist further.
Thank you for your patience while we look into this for you.
Kind regards,
Cell C | TM
Cell C's reply30 Jan 2026, 11:15
Official
Dear Shumani,
Thank you for contacting Cell C.
We’re sorry to hear about your experience. Please note that we have escalated your query to our team for further review. They will assess the details and contact you directly to assist further.
Thank you for your patience while we look into this for you.
Kind regards,
Cell C | TM
Thank you for contacting Cell C.
We’re sorry to hear about your experience. Please note that we have escalated your query to our team for further review. They will assess the details and contact you directly to assist further.
Thank you for your patience while we look into this for you.
Kind regards,
Cell C | TM