Theft, Lies and Deceit

<p>Cell C sold me a prepaid sim card sealed in its packaging a few months ago. I activated the Card on 19 April 2017 and loaded R35 Prepaid Airtime. Then suddenly when I link my number to my online Cell C Self Service I notice R15 has just disappeared. So I called and ask what’s up? Cell C: Sir you must have subscribed to some service just go through your SMS's. So I say, yes... I got a verification from Whatsapp for Activation. She tells me: “This is why! Whatsapp is now taking R3 per SMS.” So a Cell C representative blamed Whatsapp Services for this theft. So after hours of research, I found this service. This brand new CELL C NUMBER was already subscribed to this service in 2013 (They call it a WASP). This (WASP)service is called SMSNET HUGEMOBGAME. That takes R3 per SMS from an account up to R15 per day. I haven’t got one SMS but they took R27 so far.</p> <p><br />This Morning 06:50 I have R8 left of R35 and I haven’t made one call yet. So I phone Customer services again on 140 @ 6:54. I communicated with “Sharon Danloyd” explaining my problem after I already logged a problem on the day of activation # ********** . So she explains I have to unblock it myself. Yes, this service I got WITH my new sim card that I never subscribed too, I have to deactivate it myself. She gave me the number to deactivate this problem. I already knew this number as I tried it 10 times to block or stop this with this number. I accidently got this number on the internet after searching for hours. This was never given as an option in my first call to CellC. So this “Sharon Danloyd” gave me the wrong number *331*1# I asked her to repeat the number and I asked if she is sure this conversation is been recorded and she said yes.</p> <p><br />The Number is supposed to be *133*1#. With this number, I could only block future activations. And not stop subscribed activations. Also on my Cell C Self-service, I could not cancel the WASP as they call it. The wasp name on Cell C Self Service is just “( @ )”. I just get the message “try again later”.</p> <p><br />And after I logged the problem # ********** Cell C let them take another R12.</p> <p><br />What is R27? It is nothing for people like CEO Jose Dos Santos and Me. But R27 is some people's food money for the night. </p> <p><br />But if you so conveniently do this every day to just 100 000 people of your 12.6+ Million plus subscribers every day this is R2,700,000.00…... YES, 2.7 Million Rand of theft per day! And I believe it is much more than that.</p> <p><br />So…. Cell C makes an unknown company (According to them) ***** R27 from my airtime money I paid into Cell C’s bank account via FNB. So how does this SMSNET HUGEMOBGAME company get their money? They can take it from my Cell C account but in my account, it is airtime and not money?</p> <p><br />Dear Jose Dos Santos. I do not want the R27 back. I would like to be invited to dinner by Mr. Jose Dos Santos all expenses paid. I want to shake the hand of a mastermind and where I can sign up for my WASP ring?</p> <p>I don’t want to talk to one of the numbers getting a salary. I want to talk to the bosses. This is huge.</p> <p> </p> <p>Plus this month they deducted my Contract Account Double with the amount R755.32, My other account an amount of R341.32 that was supposed to be R239.00. I got no Invoices or statements. After fixing my email address online and in store and requesting invoice or statements.</p> <p>Accept for my new Contract they emailed me the same day I was in store. Still, no paperwork, No Invoices, No Statements, No Access Online to Invoices. People in stores are real Angels that have to fight all the misconduct of the devils in headquarters.</p>