Theft is what it isz stressing me out before Christmas

No man cell c what the ****. I have paid my outstanding fees from last month and submitted proof to your piece of *** ai chatbot "Kelly" on WhatsApp which gave me a payment gateway. And you have still double debited my account anyway. Now Christmas is in two days and you took the money from which I have to buy my daughter's present??? This is the ****ing worst and I'm sure I can sue you for emotional distress with also taking too maluch after I have cancelled some services more than a month ago. Sort out your **** man I need my money back, It's Christmas in 2 days time .