MB
Michelle B
1 reviews | Active since Sept 2018
22 Feb 2026, 16:58
Theft cell c *****ing again
They keep on taking debit orders even if the account has been paid This is theft over and over Paid my December account on 12 December and on the 12 Jan they started debeting me again end of Jan paid on the 23 Jan but they Keep on deducting 70.00 off my account Like ever week I am going to open a case of theft No response and it will be in the news paper this week
Helpful (0)
Replies (7)0
Replies (7)
Cell C's replyOfficial
22 Feb 2026, 17:16Dear Michelle B,
We sincerely apologise for the inconvenience and frustration this has caused.
Please be assured that we take such matters very seriously. Our team is investigating the issue and will stop any further incorrect debit orders immediately. Any excess amounts debited will be refunded without delay.
We appreciate your patience and understanding and are committed to resolving this matter swiftly. Please reply to this email or contact our Customer Care line at [Insert Contact Number] so we can assist you directly.
Thank you for bringing this to our attention.
Kind regards,
Cell C | BMT
We sincerely apologise for the inconvenience and frustration this has caused.
Please be assured that we take such matters very seriously. Our team is investigating the issue and will stop any further incorrect debit orders immediately. Any excess amounts debited will be refunded without delay.
We appreciate your patience and understanding and are committed to resolving this matter swiftly. Please reply to this email or contact our Customer Care line at [Insert Contact Number] so we can assist you directly.
Thank you for bringing this to our attention.
Kind regards,
Cell C | BMT
Cell C's reply22 Feb 2026, 17:16
Official
Dear Michelle B,
We sincerely apologise for the inconvenience and frustration this has caused.
Please be assured that we take such matters very seriously. Our team is investigating the issue and will stop any further incorrect debit orders immediately. Any excess amounts debited will be refunded without delay.
We appreciate your patience and understanding and are committed to resolving this matter swiftly. Please reply to this email or contact our Customer Care line at [Insert Contact Number] so we can assist you directly.
Thank you for bringing this to our attention.
Kind regards,
Cell C | BMT
We sincerely apologise for the inconvenience and frustration this has caused.
Please be assured that we take such matters very seriously. Our team is investigating the issue and will stop any further incorrect debit orders immediately. Any excess amounts debited will be refunded without delay.
We appreciate your patience and understanding and are committed to resolving this matter swiftly. Please reply to this email or contact our Customer Care line at [Insert Contact Number] so we can assist you directly.
Thank you for bringing this to our attention.
Kind regards,
Cell C | BMT
Cell C's replyOfficial
22 Feb 2026, 17:21Dear Michelle B,
We sincerely apologise for the inconvenience and frustration this has caused.
Please be assured that we take such matters very seriously. Our team is investigating the issue and will stop any further incorrect debit orders immediately. Any excess amounts debited will be refunded without delay.
We appreciate your patience and understanding and are committed to resolving this matter swiftly. Our support team will call you to assist you directly.
Thank you for bringing this to our attention.
Kind regards,
Cell C | BMT
We sincerely apologise for the inconvenience and frustration this has caused.
Please be assured that we take such matters very seriously. Our team is investigating the issue and will stop any further incorrect debit orders immediately. Any excess amounts debited will be refunded without delay.
We appreciate your patience and understanding and are committed to resolving this matter swiftly. Our support team will call you to assist you directly.
Thank you for bringing this to our attention.
Kind regards,
Cell C | BMT
Cell C's reply22 Feb 2026, 17:21
Official
Dear Michelle B,
We sincerely apologise for the inconvenience and frustration this has caused.
Please be assured that we take such matters very seriously. Our team is investigating the issue and will stop any further incorrect debit orders immediately. Any excess amounts debited will be refunded without delay.
We appreciate your patience and understanding and are committed to resolving this matter swiftly. Our support team will call you to assist you directly.
Thank you for bringing this to our attention.
Kind regards,
Cell C | BMT
We sincerely apologise for the inconvenience and frustration this has caused.
Please be assured that we take such matters very seriously. Our team is investigating the issue and will stop any further incorrect debit orders immediately. Any excess amounts debited will be refunded without delay.
We appreciate your patience and understanding and are committed to resolving this matter swiftly. Our support team will call you to assist you directly.
Thank you for bringing this to our attention.
Kind regards,
Cell C | BMT
MB
Michelle B's updateReviewer Update
23 Feb 2026, 10:10And then cell c phone
Rude as can be
No customer service just telling me they can do what they want
Take debit orders even if the account is paid
Rude is a understatement!!!
Rude as can be
No customer service just telling me they can do what they want
Take debit orders even if the account is paid
Rude is a understatement!!!
MB
Michelle B's update23 Feb 2026, 10:10
Reviewer Update
And then cell c phone
Rude as can be
No customer service just telling me they can do what they want
Take debit orders even if the account is paid
Rude is a understatement!!!
Rude as can be
No customer service just telling me they can do what they want
Take debit orders even if the account is paid
Rude is a understatement!!!
MB
Michelle B's updateReviewer Update
25 Feb 2026, 13:14And yet again no response
Cel c your series is shocking
O ps paid my account today
Will you again try and double deduct
I need a response here
Cel c your series is shocking
O ps paid my account today
Will you again try and double deduct
I need a response here
MB
Michelle B's update25 Feb 2026, 13:14
Reviewer Update
And yet again no response
Cel c your series is shocking
O ps paid my account today
Will you again try and double deduct
I need a response here
Cel c your series is shocking
O ps paid my account today
Will you again try and double deduct
I need a response here
MB
Michelle B's updateReviewer Update
25 Feb 2026, 15:45Kindly note I paid my account before the 7rh of ever month
Why do you still take debit orders if the account has been paid
Wish I could show all of south Africa how I pay on time and you still take debits of my acxoumy
Pay every month on pay day
Maybe you should try and not take debit orders if the account already paid
You better phone me
Tribunal has all details of you ***** on file as we speak
Why do you still take debit orders if the account has been paid
Wish I could show all of south Africa how I pay on time and you still take debits of my acxoumy
Pay every month on pay day
Maybe you should try and not take debit orders if the account already paid
You better phone me
Tribunal has all details of you ***** on file as we speak
MB
Michelle B's update25 Feb 2026, 15:45
Reviewer Update
Kindly note I paid my account before the 7rh of ever month
Why do you still take debit orders if the account has been paid
Wish I could show all of south Africa how I pay on time and you still take debits of my acxoumy
Pay every month on pay day
Maybe you should try and not take debit orders if the account already paid
You better phone me
Tribunal has all details of you ***** on file as we speak
Why do you still take debit orders if the account has been paid
Wish I could show all of south Africa how I pay on time and you still take debits of my acxoumy
Pay every month on pay day
Maybe you should try and not take debit orders if the account already paid
You better phone me
Tribunal has all details of you ***** on file as we speak
MB
Michelle B's updateReviewer Update
26 Feb 2026, 06:29Why are you sending private messages cell c
MB
Michelle B's update26 Feb 2026, 06:29
Reviewer Update
Why are you sending private messages cell c
Cell C's replyOfficial
26 Feb 2026, 08:12Dear Michelle B,
Account related responses or responses that may have your private information are always provided in Private Messages.
Regards
Cell C | MP
Account related responses or responses that may have your private information are always provided in Private Messages.
Regards
Cell C | MP
Cell C's reply26 Feb 2026, 08:12
Official
Dear Michelle B,
Account related responses or responses that may have your private information are always provided in Private Messages.
Regards
Cell C | MP
Account related responses or responses that may have your private information are always provided in Private Messages.
Regards
Cell C | MP