Theft by CellC.

I made a mistake of accidentally accepting a 500mb bundle offered to me while using the free spins offer (the menu has changed and I was just doing the repetitive push buttons that I have gotten used to) this cost me R10. I immediately phoned cellc customer care and admitted my mistake, only to be told it it not reversible. I believe this is tantamount to theft. I thought the consumer has 7 days to correct a mistake. How many R10 are they *****ing daily. Utterly disgusting.