Theft by Cell C

<p>On the 11th of February 2016 I made an accidental purchase for R450 worth of airtime using my credit card account on my Standard Bank cellphone app. I am an MTN subscriber and the number which I used was a MTN number.</p> <p> </p> <p>I was later advised to speak to my bank regarding this matter. Due to the transaction being processed, they rightly indicated that they would not be able to reverse it. I have requested the refund of these funds on several occasions and provided the proof of payment as requested.</p> <p> </p> <p>Following the extended silence, I followed up on this matter again on 1 June 2016. Kia Bande then indicated that my case had been forwarded to the Recharge Department (ref no ********** 626), who would contact me within two business days. I have yet to hear from anyone.</p> <p> </p> <p>I am a student and have been in urgent need of these funds and it is sad to note that this is how a "respected" company in our country conducts itself. </p>