Theft

<p>I booked my Samsung S7 Edge in for repairs, everything was booked in including the charger, USB adapter and headphones. When booking phone in the receipt said a completely different story. The person assisting me was Matthew. I returned the next day to collect the phone and sent it in with Samsung directly. When I checked my box, my headphones were missing (obviously ******). I've been calling Cell C for the past month now, and every time they make up a story saying Matthew is not there, the manager is never there, and the person I'm suppose to talk to (someone called Ray) is also never there. I'm tired of calling everyday and getting laughed at or told "it's fine it's going to be replaced anyway when the phone gets fixed." This is *********. Suppose to trust the people but they *****ing stuff?</p>