The worst service we have EVER received

<p>They sould let you chose a rating lower than 1.</p> <p> </p> <p>Long story short. The wife had her phone ****** and we claimed from "c-surance". The insurance Cell C offers with their plans. We claimed and it has been 15 working days after they told us it would take 5-8. </p> <p> </p> <p>I challenge ANYONE to phone cell c or c surance in Mooiriver mall in Potchefstroom for any sort of service. It is unimaginable how poorly you get treated.</p> <p> </p> <p>Hold the line for nearly an hour to c surance and they cut you off. When you phone cell c to ask what is happening they "cannot help because c surance only answeres during the mornings and they have not received anything". I have used so much airtime that I could have afforded to just BUY A NEW PHONE. </p> <p> </p> <p>Why pay insurance? Why ? Try and ask Cell C for help and they look like a deer staring into headlights. </p> <p> </p> <p>I have never given a company any bad ratings. This was so poor that I took the time to make an account just to post this. </p> <p> </p> <p> </p>